Privacy Policy
Effective Date: 27. December 2024
Introduction
Welcome to Altus Insights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (“Service”). Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information from you when you register, subscribe, or interact with our Service. This includes:
- Personal Information:
- Name, email address, and account details (processed securely through third-party provider Memberspace – see below).
- Payment information (processed securely through third-party provider Stripe – see below).
- Usage Information:
- Login times, IP addresses, and browser types.
- Actions taken within the Service, such as accessing specific content.
- Cookies and Tracking Technologies:
- We may use cookies to improve your experience and analyze site usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your membership account.
- To process payments and deliver content based on your subscription level.
- To communicate with you regarding updates, promotions, or important notices.
- To monitor and analyze Service usage for improvement.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell or rent your information. However, we may share your information with:
- Service Providers:
- Memberspace, Stripe, PayPal, email marketing platforms, and other integrations necessary for delivering our Service.
- Legal Obligations:
- When required by law, regulation, or valid legal process.
4. Cookies and Tracking Technologies
We may use cookies to:
- Enhance your browsing experience.
- Understand how users interact with our website.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit the functionality of our Service.
5. Third-Party Services
We use a third-party provider called Memberspace that allows us to offer Altus Insights membership. When you sign up you are provided with unique login details to a private account. Some of the data you provide to Memberspace when registering an account is shared with us.
For more information, please see Memberspace Privacy Policy here
Payment for the Altus Insights subscriptions is managed via a third-party provider called Stripe. Certain billing and payment related data such as name, address, email address and payment card details you provide to Stripe is shared with us.
You can view Stripe privacy policy here
6. Links
When you click on certain links on our website they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access to your personal data.
- Correction or deletion of your information.
- Objection to or restriction of data processing.
- Data portability.
- Withdrawal of consent.
To exercise your rights, contact us at info@altusinsights.co.uk.
8. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no online platform is 100% secure. Please take precautions to safeguard your account credentials.
9. Retention of Data
We retain your information as long as necessary to:
- Fulfill the purposes described in this Privacy Policy.
- Comply with legal and regulatory obligations.
10. Age of Consent
By using this site you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thank you for trusting Altus Insights. Your privacy is our priority.